bdg

bdg App support

Contact
+91 5014486831

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login. This convenient method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after waiting, you can try again by clicking on send OTP. Alternatively, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means users can only withdraw the money they have earned while playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your KYC details in the app, including your Aadhaar card, UPI information, and bank account details. This will ensure that your account is fully verified and up-to-date. Saving these details in the app will enable smoother transactions and verification processes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in a wait time of up to 24 hours in some cases. This delay adds an extra layer of waiting time beyond the initial process time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is not withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.

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